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Callers love to be recognized!
My service to you begins with my service to your callers. When someone calls your company,
I record their name and the company they are with. The next time they call your company, I greet them by their name.
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Now I can work from anywhere and take
only the calls I want. My receptionist is my new best friend. |
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THE CALL
We receive calls on the private number we issued your company. Our systems automatically
display your company information and a list of all your associates, their current location and In/Out Status.
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PRESENTATION
When greeting your caller, we always represent your office as if we were part of your staff.
We ask the callers name and company and record it to the number they called from. The next
time they call, we greet them by name. In this way, we don’t continually ask the same
information of a frequent caller. You may also create a list of common callers
in the member center to more quickly build your caller id list.
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PROCESSING
Once we have greeted your caller, we can take an order, mail or email information, schedule
an appointment, register the caller for a seminar/class or simply locate the person or department
they need to speak with, announce the caller and patch the caller through.
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TRACKING
Each call, fax, order, appointment is automatically tracked and presented to you in real-time using the online member center.
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